Topics

Partial Training/ID-OD/HR Consulting List:

• THE TRUTH ABOUT MOTIVATION, PRODUCTIVITY & ACCOUNTABILITY
• REDUCING TURNOVER
• MANAGING GENERATIONS
• LEADERSHIP DEVELOPMENT: SELECTING, TRAINING & MENTORING LEADERS
• 12 LEADERSHIP ESSENTIAL SKILLS FOR THE COMING DECADE
• LEADERSHIP DEVELOPMENT; 10 KEYS FOR LEADERSHIP SUCCESS IN THE NEW ECONOMY
• TEAMBUILDING FOR SUCCESS
• MANAGING EMOTIONS & PRESSURE
• EFFECTIVE TEAM STRATEGIES
• EMBRACING CHANGE
• SELF DETERMINATION THEORY; THE LATEST DEVELOPMENT IN MOTIVATION
• ESSENTIALS OF EXCELLENCE FOR THE FIRST-TIME MANAGER OR SUPERVISOR
• ADVANCED RECRUITING SKILLS
• CONFLICT RESOLUTION
• DEALING WITH & MANAGING UNACCEPTABLE BEHAVIORS
• DEALING WITH NEGATIVE ATTITUDES
• DESIGNING & GIVING EFFECTIVE PERFORMANCE REVIEWS
• ESSENTIALS OF COMMUNICATING W/ DIPLOMACY & PROFESSIONALISM
• EXCELLENT CUSTOMER SERVICE
• BECOMING A BETTER COMMUNICATOR
• WRITING EFFECTIVE POLICIES AND PROCEDURES
• PROVEN STRESS REDUCTION STRATEGIES
• UNDERSTANDING PERSONALITY STYLES
• REDUCING WORKPLACE VIOLENCE
• WRITING EFFECTIVE POLICIES & PROCEDURES-TRAIN THE TRAINER SKILLS
• CULTURAL DIFFERENCES (INDIA, JAPAN, HISPANIC, CHINESE, GERMAN, FRENCH, ITALIAN, UK)
• MANAGING GENERATIONS (FROM BOOMERS TO MILLENNIALS)
• MENTORING SKILLS
• PROBLEM SOLVING & CREATIVITY
• MAKING MEETINGS WORK
• RECORDS RETENTION, RETRIEVAL AND DESTRUCTION
• HUMAN RESOURCES ESSENTIALS
• LEGAL HR ISSUES FOR MANAGERS
• NEGOTIATION SKILLS (FOR SALES &/OR PURCHASING AGENTS)
• TIME MANAGEMENT
• PROJECT MANAGEMENT
• GOAL SETTING FOR SUCCESS
• INTERVIEWING SKILLS
• CALL CENTER EXCELLENCE
• HIRING AND MANAGING AT A CALL CENTER
• DIVERSITY; A NEW WAY
• MILLENLIALS; HOW TO MANAGE AND MOTIVATE
• CALL CENTER EXCELLENCE
• SUCCESS SKILLS FOR CALL CENTER MANAGERS
• THE 5 KEYS TO EXCELLENT RETAIL MANAGEMENT
• A NEW APPROACH TO SUCCESSFUL SALES
• SOMITIZATION; THE NEW KEY TO EMPLOYEE HEALTH (What every HR person should know!)